At Javelin Direct (Javelin Irrigation Systems Limited) we take your privacy very seriously and always treat your personal and company details with the utmost care. We keep your information safe and secure and never share this with other companies for marketing purposes. All staff have been trained and are aware of customer confidentiality requirements.
Following a sales, product and / or service enquiry we will gather and process information about companies and individuals in order to:
- Verify your identity
- Manage our relationship and provide services to you
- Administer your account
- Use information from Credit Reference Agencies regarding new accounts
We have our customer data stored onsite on a secure server. The server is brand new and has all the latest security patches and updates. We have a policy to keep the security patches updated with PEM Visits which we pay for. Access to data that can be removed from our server is strictly limited to ourselves and our IT Company – HBP Systems Ltd (at our request). Password policies have recently been reviewed and renewed to ensure the highest level of security to server data access.
We have Enterprise Level Security Software including anti-encryption software installed on all PC’s and the server itself.
Our IT Company – HBP Systems Ltd is Cyber Essentials accredited (statement available on request).
We also hold a Certificate of PCI DSS Merchant Compliance which is renewed annually.
If you require any further information please contact us by phone or email – firstname.lastname@example.org